Privacy Policy

Welcome to Imperial Wins. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the website, express interest in obtaining information about us and our products, or otherwise contact us. The personal information we collect may include the following:

• Name and contact details, including email address, phone number, and mailing address
• Account credentials such as username and password
• Date of birth and age verification details
• Payment and billing information
• Communication preferences

Information Collected Automatically

When you visit our website, certain information is collected automatically. This may include:

• IP address and browser type
• Operating system and device information
• Pages visited, time spent on pages, and navigation paths
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• To create and manage your account
• To provide, maintain, and improve our services
• To process transactions and send related information
• To communicate with you, including sending updates, security alerts, and support messages
• To comply with legal and regulatory obligations
• To detect, prevent, and address fraud or technical issues
• To personalise your experience on our website

Sharing Your Information

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, conducting our business, or serving you, provided that those parties agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights and safety.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your information. To exercise any of these rights, please contact us using the details provided on our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through the contact options available on our website. We are happy to assist you with any enquiries regarding your personal information.